What can Service Solutions do for you?

Customer Reach & Services are essentially required by almost every organization, irrespective of the growth stage. Mentioned below are the areas we can partner you in what you plan to achieve for your organization.


      Consulting
  • Service Strategy
  • Process Design & Re-engineering
  • Analytics
  • Market Research
  • Management Development Program
  • IVR design
  • CRM design
  • Web Self Help design
  • Performance Management System 
      Quality
  • Interaction audits
  • Mystery audits
  • Customer Life Cycle Management
  • Market Research
  • Benchmarking 


      Outsourcing
  • Calling- Inbound & Outbound
  • Back Office
  • Training 




Training & Workshops
  • Management Development Program
  • Development Centre
  • Team Building
  • Customer Centricity
  • Skills Training – Effective Customer Handling, Presentation Skills
  • Introduction to Quality Management Tools

 

Our Projects